I am trying to create a PDF-XChange account using an activation code that a reseller has provided to me. Why can't I do so?
It is not possible to create a PDF-XChange account using an activation code that has already been used to create a license/serial key. Instead, the license/serial key must be used.
Please check your software for the license/serial key via File - Preferences - Registration. If a key is there, then you can use it to create your account.
Alternatively, if you have the email that was sent out when the activation code was used, you can get the license/serial key from there.
Cookies are necessary in order to enable you to move around the website and use its features, including making purchases through our online store.
We need cookies in order to determine the number of unique users who visit the site, and to provide certain features, such as the login functionality.
We do not use cookies for advertising purposes.
By clicking Accept (or continuing to use the site) you are agreeing to our use of these tools. Learn More
These cookies are necessary for the website to function and cannot be switched off in PDF-XChange systems.
They are usually only set in response to actions made by you that result in a request for services, such as setting your privacy preferences, logging in, or filling in forms.
You can change the settings in your browser to block or alert you about these cookies, but doing so will result in some parts of the site losing functionality.
These cookies do not store any personally identifiable information.
You can contact us by phone, email or our social media accounts — we are here to assist you.