A range of options are available for purchasing our software. You will receive a download link, license key and receipt for your purchase as soon as the transaction is complete. Note that in the case of offline transactions license keys are only released once the transaction has been successfully completed and confirmation of payment has been received.
Option 1 - Online Purchase via Credit Card. All online credit card purchases are processed via our secure e-commerce provider Share-It, who will email you with your order information, product download link and license key immediately upon completion of the transaction. This is the fastest method available to make purchases of PDF-XChange products.
Option 2 - Online Purchase via Paypal. Once Paypal has processed your transaction you will receive your order information, product download link and license key from PDF-XChange. Paypal should process payments immediately, but if you are using an eCheck then it may take a couple of days to clear.
Option 3 - Offline Purchase. If your purchase order total exceeds $249.99 then you can make payment offline via credit card, bank transfer or check. Credit card transactions are processed on the same day (Pacific Time) and can be phoned in to us at +1 (250) 324-1621, submitted via credit card order form with your order invoice at checkout to firstname.lastname@example.org, or faxed to +1 (250) 324-1623 when you select 'Pay Offline via a Credit Card' at the shopping cart checkout. You will be provided with an invoice and instructions for payment, and you will receive a download link, license key and receipt for your purchase as soon as the transaction is complete.
If you do not receive a confirmation email to your inbox after making payment then please check your spam folder and also ensure that email@example.com and firstname.lastname@example.org are added to your inbox whitelist.
If you have any queries relating to sales then please direct them to email@example.com or contact the relevant Sales Department:
North American Office (Canada - Pacific Time) +1 (250) 324-1621
European Office (U.K. - UTC+1) +44 (0) 20 8503 8711
Please note that we do not store credit card information in any format. All credit card information is detached from emails and deleted immediately after being processed.