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- KB237
- Dec 16, 2019 01:43 PM
Why did the colors change on my Windows system when I installed PDF-XChange Viewer?
Question:
Why did the colors change on my Windows system when I installed PDF-XChange Viewer?
Answer:
This issue occurs most often in Windows XP. It is caused during installation when the shortcut for PDF-XChange Viewer becomes configured to run it in low resolution color mode due to compatibility settings.
Resolution
Follow the steps below to check and resolve this issue:
1. Right-click the PDF-XChange Viewer shortcut. A submenu will be displayed.
2. Click Properties.
3. Select the Compatibility tab:
4. Ensure that all check boxes are cleared, as in the image above.
5. Click Apply and then click OK.
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