News & Press & Events

Presenting Build 9.3.360.0 - Now Live!

We at PDF-XChange are pleased to announce the release of build 360 of our PDF-XChange V9 product line - Released on 5 Apr 2022.

Here is a short video highlighting some of the new features to be included in our latest, highly anticipated release of the PDF-XChange Editor:

A complete breakdown of all new features, bug fixes and other improvements is available in the version history for each product. 

Sales to Russia and Belarus Suspended. - 28th February, 2022

We regret all new sales to Russia, its territories and Belarus have been suspended until further notice.

PDF-XChange Co Ltd and Tracker Software Products (Canada) Ltd announce all products removed from sale in Russia, its territories and Belarus.

As of today, February 28th, 2022 - Tracker Software Products (Canada) Ltd & PDF-XChange Co Ltd - will cease all sales and support of our range of PDF-XChange editing and manipulation software to Russia, its territories and Belarus, in keeping with the sanctions imposed by the United Kingdom, United Sates and the European Union as a result of the invasion of Ukraine by Russian armed forces.

We do appreciate that many Russians and Belarussians are equally outraged by the actions of their governments, and do not agree with the actions of their leaders. We sincerely apologise to those clients and ask for their patience and understanding - I am sure they like us would hope that peace returns to Ukraine without delay to save the lives of the innocent peoples of all affected nations from the atrocities and deaths to which this will inevitably lead. 

We will review this decision as the situation in Ukraine develops. 

PDF-XChange Co Ltd / Tracker Software Products (Canada) Ltd.

COVID-19 Work from Home License Variations Extended to September 30th 2022

COVID 19 - 'Work from Home' License 'Terms and Conditions' variation extended for users of PDF-XChange and PDF-Tools products.

Early in the spring of 2020, as many parts of the world faced the initial realities of trying to live and work with the consequences of the COVID-19 pandemic, we volunteered a variation of our normal EULA terms in an effort to assist our clients who were working from home. This variation allowed all of our clients to install and use our products on the equipment of staff working from home. Before this variation was available, all commercial users had to own the equipment on which our products were installed. We have decided to extend the date for which this assistance is available to September 30th 2022.

This decision was made because many clients continue to find themselves in a position where it is unwise/unsafe to require staff to work in an office environment on company-owned equipment. Therefore we have decided to extend this relaxation of our EULA licensing for a further period of time, subject to the following conditions:

1. As always, you must own a sufficient number of licenses to cover all staff who will be using our products - regardless of their location.
2. As always, each license you own permits one user to utilize our products, and that user may install the product on one desktop PC and one laptop/notebook/tablet - provided they are the primary user of both devices. We do not now - nor have we ever - supported or offered licenses based on the 'concurrent' user licensing model.
3. During the period of the COVID-19 pandemic we will relax our normal location and equipment ownership rules on installation as follows: staff of commercial users may install our products on their home and personal equipment - irrespective of where they are located - provided as always that conditions 1 and 2 above are met.
4. As of September 30th 2022 - or as soon as staff at any licensee's office return to working full-time on their normal office environment (whichever is the earlier) - all copies of our products must be removed immediately from any home/personal equipment, and our normal EULA terms will resume.
5. The variations detailed above shall expire for all users on September 30th 2022, and our normal EULA terms will then be automatically reinstated, irrespective of the status of the COVID-19 pandemic.
6. If you cannot or will not accept any of the above variations to our terms and conditions, in full and specifically conditions 4 and 5 above - then we do not offer you the right to utilize the voluntary license variations detailed above.
7. After September 30th 2022, we may or may not choose to extend the expiry date of the variations detailed above. Please contact us nearer that time - or visit our website - for further news and updates.

Kind regards and good health - from all of us at PDF-XChange Co Ltd/Tracker Software Products Ltd.

PDF-XChange Co/Tracker Software Products - 2022 Marks Our 25th Year in Business.

2024 marks our 27th Anniversary in Business and serving our clients. We would like to say a big 'Thank You' to all our clients and friends throughout the world!

Over the last 27 years we have progressed significantly from a small team with big ambitions to a much larger team with clients around the world, some very large and some - just like we were in 1997 - very small, but with big ambitions!

Our support remains 100% free to all our users - whether they have paid for our products or use one of the free versions that we have made available from our early days. Clients using our free versions are important to us as they provide valuable feedback on features/shortcomings, and we pay equal attention to all of our users - irrespective of the size of the client or their investment with us. Likewise, we have always tried to price our products fairly and realistically from the outset, and have never subscribed to the policy of pricing products highly so that they can be massively discounted later. We believe that if products need to be discounted in order to sell then they are already priced too high, and that it's better to reduce the price for the benefit of all of our users, rather than just those who have the leverage to demand a discount. Naturally larger licenses do incorporate a significant per user volume discount - but whether you are are 'Walmart' or 'Ted's local Convenience Store' - you will pay the same price for that License.

Every user of our products pays the same price - irrespective of who they are, how large their company is, or how many times they ask us for a discount.

We expect to be here in 27 years' time - serving you as we have for the past 27 years, and we thank you all for making this possible - we will continue to strive to improve our products and our service at every step of the way.

So - a huge Thank You to each and every one of you who has supported us from the beginning, and helped us to achieve this significant milestone!

- The PDF-XChange Co / Tracker Software Products Team

Log4j Java Vulnerability - We are unaffected and clear!

Log4j Java Vulnerability - We are unaffected and clear!

We are pleased to confirm that we do not use Log4j in any of our products and we have secured our web services against it. We do not use log4j on any of our systems or in any of our products and are happy to confirm to all of our clients with confidence we are not vulnerable and you do not need to be concerned.

PDF-XChange Co Ltd / Tracker Software Products

Presenting Build 9.2.359 released Nov 23rd, 2021!

We at Tracker Software Products & PDF-XChange Co are pleased to announce the release of Build 9.2.359 of our PDF-XChange V9 product line on November 23rd 2021
 

Presenting Build 9.2.358.0 - released October 25th, 2021!

We at PDF-XChange are pleased to announce the release of build 358 of our PDF-XChange V9 product line - released October 25th, 2021.

Here is a short video highlighting some of the new features to be included in our latest, highly anticipated release of the PDF-XChange Editor:

A complete breakdown of all new features, bug fixes and other improvements is available in the version history for each product. 

The New PDF-XChange Website is Going Live on November 1st, 2021.

We at PDF-XChange are happy to announce that our new website will be going live on November 1st, 2021. It will be the culmination of several months of work and collaboration by many members of our global team. We are proud to present it to our existing users - and new visitors to the site - as we feel that its quality, presentation and ease-of-use matches that of our product line, which continues to go from strength to strength. We have made a range of improvements to both the visual presentation of the site and its internal functionality and smoothness of operation. We hope that you enjoy it and find it easy to use, and we welcome any feedback that you might have. A sneak peek of the new website is available below.

- The PDF-XChange Team

Presenting Build 9.2.357.0 - released October 19th, 2021!

We at PDF-XChange are pleased to announce the release of build 357 of our PDF-XChange V9 product line - released October 19th, 2021.

Here is a short video highlighting some of the new features to be included in our latest, highly anticipated release of the PDF-XChange Editor:

A complete breakdown of all new features, bug fixes and other improvements is available in the version history for each product. 

Versions of PDF-XChange Products Older than V6 to be Removed July 15th, 2021

We would like to provide all users of older versions of our products with an advance warning that we will be removing all versions of the PDF-XChange family of products older than Version 6 from our website on July 15th, 2021. We are doing this in order to conserve space in our website archives. If you are using one of these older versions of the products, then we advise you to ensure that you have downloaded the necessary installers for your license, as they will no longer be available from July 15th. If you have downloaded these installers before July 15th then you will be able to install older versions of the software locally at any later time. You can download these installers from your online account with us, which is available here. We would also like to encourage users of the older versions of the products to upgrade to the respective current version, as a huge range of new features have been added to the software since those versions were released. You can view those features in the version history for the product that you use. The version history for PDF-XChange Editor is available here.

We would also like to thank you for your continued support in the creation, maintenance and optimization of our range of PDF products. If you have any questions in relation to the above then please contact us and we will get back to you as soon as possible.

Best regards,

The PDF-XChange/Tracker Software Products Team