... olutionThese Dump files can be very large, and may not fit into an email, you can send a download link if you have a personal sever (such as dropbox), or the support team will create a secure file drop location for you.Our Support Team will ...
... r log.CauseProcess monitor logs assist us in understanding and resolving user issues. We may request them in cases where we can't resolve issues using the normal procedures.ResolutionYou will need to use the Microsoft Process Monitor tool i ...
... with a BSOD. Cause This appears to be caused by the way atomic ReOpen is handled on these servers. Resolution Use our Active Directory Group Policy Template for the Editor to disable atomic ReOpen and use the more traditional CreateFile/Cl ...
... Adobe Flash Player, and from 12th January 2021 Adobe will block Flash content from running in Flash Player. These actions have been taken in order to help the security of their users' systems, and Adobe have strongly recommended that a ...
... oper asked this question on the PDF XChange forum. His users were reporting that orphaned printers were left in place after all other processes were complete. He wanted to know why this happened and what could be done to remove them. Answer ...
... receive scores of requests from some of the many 1000's of software developer's using our toolkits; here are some basic guidelines as to how to best help us to help you! Our experienced project developer's, with the skills required to assi ...
... ese issues for you. Please use the Debugview freeware utility linked below to capture system calls/functions and isolate the issues. Follow the steps below: Click here to download Debugview. Please ensure that you download the correct versi ...
... be used to remove security blocks. ...
... ions: Standard, Crop Borders and Symbols: Standard uses the JBIG region to compress images. Crop Borders locates and excludes white borders when images are compressed. Symbols is the PDF XChange implementation of the Text Image Data methods ...
... Tuner() appropriately when I am running the application by double clicking on it. When I run my application via Windows Scheduler (mstask.exe), then it gives an exception "Retrieving the COM class factory for component with CLSID {EEBC6859- ...
... problem occurred while sending the e-mail: Error [MailLib]: MAPI.DLL cannot be loaded”, as detailed below:CauseThere is an issue in locating the correct MAPI.DLL version for your default mail client. There are many possible reasons for th ...
... ftware forum. They wanted to configure the "Save Generated PDF File" setting to save to a specific location but could not locate mapped drives on the system. Answer: This was a bug in older version of the software and it was resolved in bui ...
... tment of Commerce: Bureau of Industry and Security have provided an ECCN (Export Control Certificate Number) for the entire family of PDF-XChange applications. This was necessary because ECCNs are required in all circumstances where softwar ...
... : There is a rendering option for some pages in IE9 that means rendered pages are not text-selectable. Resolution: The HTML source code of the relevant page can verify whether or not the rendering option detailed above is the cause of the i ...
... ion.CauseThe registry keys needed to set the user preferences are located in HKCU and are not available to be set during install for any user not performing the installation. This means that pushing the installation via a Group Policy (or o ...
... ng tool" which can be accessed quite quickly and easily. If you are running Windows 10, see below. 1. Open the application to the Window or area you have been requested to take a screenshot of. 2. Press Windows key+Shift+S to start the "sni ...
... ses of this issue: The first possibility is that an older version of PDF-XChange Viewer is being used. Please ensure that the most recent build is installed. It can be downloaded here. Additionally, please note that PDF-XChange Editor has n ...
... o change global printer settings for non-network printers. ...
... gging. Please note that a developer asked this question on the PDF XChange forum. They had copied all example files to the bin directory, but found that when they ran VB6 in interactive mode for debugging an error message appeared: "Run-tim ...
... driver, I am never provided a Save As dialog box (the printing essentially fails, although no error message is generated). Printing to other PDF printers works fine. Cause Citrix changed the printing method starting in Citrix ICA Client 10 ...
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