Testimonials

I have to say, given a short learning curve, this is one of the best PDF programs out there today. The price is well within reach of most, yet the features were superior to other more expensive programs I've had trials with. I no longer feel excluded from that elusive Adobe Acrobat club.
Going forward it will replace all my MS Word and Google Docs as my standard document creator, given the overall acceptability, features and reduced size of the pdf files. (optimized)
Nice job guys!
Mike

I have been using the free version of PDF-XChange Editor for years and felt it was time to contribute. I purchased the PDF-XChange Pro, which includes the Tools and Editor with a couple of years of maintenance, which will keep me updated. I create many PDF reports and have refused to buy Acrobat because of the subscription that goes with it. PDF-XChange Pro does everything I need, from creating forms to editing PDFs. A great piece of software that I highly recommend, especially if you are looking for an alternative to lengthy and expensive subscription plans. I hope that the good people at Tracker continue providing great software for another 27 years!

Pros: The interface is so easy to use - much easier than Acrobat! The menus are more easily customized, and functionality seems much easier to find. The "Add Text" feature is my favorite. It's so much easier to pinpoint exactly where I want to insert the text and then to adjust it to where I want it to be. And it is also easier to adjust the size, typeface, etc. It's so intuitive, and I like the interface better than any of its competitors. Best of all, it was so much more reasonably priced! In my office, three of us have the Tools package and one of us has the PRO package. We use it daily. I use it to prepare annotated reports for clients and redline drawings when we close out construction projects. It's so nice to have easily-manipulated tools! We've also just begun using the batch tools. I am a huge fan of this software!

Cons: The only thing I don't like about this software is that it does not have the ability to automatically detect fields when creating forms. The Tracker Software team has promised in the forums that it's on their list of things to implement, but has not given a definite date for this to happen. When it does, this software is going to be PERFECT.

Overall: It was a replacement for Adobe Acrobat 9 that I previously used. I didn't want to go to the subscription-based software, and I actually ended up LOVING this software much better than I ever did with Acrobat. And that's saying a lot - I was a very brand-loyal Adobe user!

I have paid outrageous amounts of money over the years on the purchase price and upgrades from Acrobat 6 through to XI. Acrobat XI was the killer. Locked toolbars and unable to adjust to high resolution screens. The final straw was ending support in October, 2017, and encouraging people, once again, to pay substantial amounts of money for Acrobat DC. Setting aside the requirement that I would have to keep a door open to their cloud, the DC UI was a geek nightmare. Once again, locked, and a design that looked more like the kind of web page that scares you off before you fully load. I have put PDF-XChange through its paces and am well pleased. Much of the work that I do involves rather bad scans of academic journals and your OCR has come through with very few errors. The interface is clean and well designed and even though I am a classic UI kind of guy your ribbons are tempting and I may well migrate. Finally, I appreciate that you have a Canadian base just up the coast from my family in Victoria. Nicely done!

I'm using the licensed version for some years now, after using the free version for a while. Back then the Adobe products were solely read-only (no editing at all) and Tracker's version was giving full editing (save for forms) for about 30 bucks, which was dirt-cheap, but if you shell out a bit of money you can edit the text in a PDF (quite useful sometimes), summarize comments, create and/or edit forms. Not every Joe Average needs this functions, but if you need them, then Tracker's solution is giving you the best bang for the buck . I also had several instances when I contacted support and got always competent and rapid responses; sometimes I discovered bug(s), sometimes I oversaw something. Highly recommended both as software and as support experience.

Regarding the Tracker Administrative Template.

... It is a fantastic addition. Thank you so much for bringing it to our attention. This is simple and clean. I'm a big fan.

I am a writer here in Vancouver BC Canada. I need a flexible PDF Program that offers many options. The demands put onto me limit any waste of time. So, various PDF/OCR Programs were tested over 8-months, four were kept right until I made a decision. These were all well known programs. The one I decided upon without hesitation was PDF-XChange Pro. Let me be clear, money was not the deciding factor, it was overall operational ease of use with well thought out features built in. I still use Adobe on my other server, but my clear favorite is PDF-XChange Pro. The Team that put this together deserves to be given the highest ratings.

I checked out the PDF-XChange Editor and purchased it. It was faster than the Foxit Reader and has highlighting of the search terms. It is just the software I need! It enables me to be more effective in evaluating the many PDF research papers I have in my digital library (over 10,000). It has more commenting features and a better and faster file search (with context of line, paragraph, etc.) than Adobe Acrobat. Plus all the other features. I had been using Acrobat for years but not all that happy with the 'feel' of the new DC version. The 'kindergarten' style is not for me

Best regards

I've been using this for many years and have been impressed, from the very beginning, as to the features and flexibility bundled into this suite of tools. It's the ONLY one I recommend when someone asks me about PDF files. The PDF Tools (or Toolbox as I call it) has so many useful features, it's mind-boggling. If you do ANY work with PDFs, this suite of tools provides, BY FAR, the best combination of features for the price as far as I'm concerned.

I have used your products for years.
They are awesome, and the prices are fair.
I don't know if you just added the simplify page feature, but it is awesome.
If you added it a while back I will kick myself for struggling for so long printing websites to pdf.
Thank you!
I wish I could use this at work instead of Adobe Acrobat.

I came across this software in my search for a replacement to Foxit Phantom. On the job-related side, I needed some key features, such as OCR and the ability to create several signatures, as I sign on behalf of some of our salespeople. On the school side, I needed the ability to highlight and make comments on a PDF. This software has been perfect in all aspects of my needs. Pre-sales questions were responded to in less than a day. Support is just as important as a quality product and Tracker provides both. The cost was well worth it to meet my needs. I have an excellent product and customer support to go with it!

Thank you all, for an absolutely fantastic ap. So incredibly logical and user friendly. The best there is. I’m so happy there is something out there that actually works, even when compared to bloated commercial stuff.

I just wanted to let your company know that I am very happy with your software and specifically about a certain feature. I have grown accustomed to using the interface in Version 6 that my company has licensed. Today the IT pushed out an update that upgraded my installed software to V7. When I first ran it, I saw the new Ribbon UI that Microsoft jammed down everyone’s throats. I personally detest the Ribbon, and I was a bit disoriented at first. But after looking into the help files to educate myself where all the options are, I found that you included the option to use the Classic UI or the touch-friendly Ribbons. I switched to the Classic UI and I am one very happy user! So many products only support the Ribbon, and here your software allows the user (me!) to choose. I respect this and am glad that you chose to give this option. Well done on an excellent product! Please ensure this feedback gets to your product managers, etc. Thank you.

TESTIMONIAL LETTER TO TRACKER SOFTWARE

I would like to say that your PDF-XChange Viewer is a great software program and I have made it my default viewer. I don’t require a fraction of its many capabilities but it is really fast.

However, as good as it is, what really impresses me more is the support furnished by your developers and support people.

I am writing a book using Scribus which is an open source, free, Desktop Publishing Program that produces a perfect PDF file. However, when using Booklet Printing, Adobe Reader and others I tried simply would not print the pages properly on my Inkjet printer. My printer, and I’m sure all Inkjet Printers work this way, has approximately ¼ inch non printable area all around the sheet of paper to eliminate the possibility of spraying ink past the sheet and into the case. Unfortunately, this unprintable area was added to the margins already included in the pages of my book making the margins excessively wide and reducing the body text area on the printed page.

I contacted Tracker Support, explained the problem and found them to be very receptive to finding a solution to the problem. Support, with assistance from Tracker developers, patiently cooperated with me and found an answer. I seriously doubt that I could have gotten the help I needed anywhere else.

I highly recommend PDF products developed by Tracker Software as well as the Support People who work so tirelessly to insure that users of their products have a good experience.

Bob Parham
Palmetto, Georgia

Just out of interest, I use the Viewer a lot. Really a lot.
There is nothing out there that is better.

Further, I teach about 2 million students on National Radio here in South Africa, and provide I.T. Services to the Ministry of Education.
They were "wowed" when I showed them the Viewer.

I have also appeared on National TV for Technology.
IN 2007, as a part of a 2 member team, we wrote a programme for mobile, and won the International Microsoft Innovative Teacher Awards held in Finland. We beat 75 other countries.

This year, I want to enter again. This will be part of a bigger application which we have completed. This Microsoft competition is non-profit, but provides international recognition across newspapers, TV, radio, Websites, etc.

If you are curios how we use the XChange Viewer for teaching, I can send you details.
I am not joking when I say that the XChange Viewer is going to help our country a lot!

This year, it is all about IT in South African education. I intend to introduce everyone here to Tracker Software Products, in particular the PDF XChange Viewer. It is awesome.

In addition to being a high school Principal, I am heavily involved in technology. In South Africa, we are lagging behind a lot. Most people here use Adobe viewer. I have introduced many people to PDF XChange Viewer!

Best Regards for the New Year

Please keep up the excellent work.

Vanesh

I just downloaded one of your products - the PDF-XChange Viewer and I'm rushing to write you, because I'm truly amazed! Yes! Finally, I found what I've been looking for! The excellent tool for me! I use PDF files extensively and speed is crucial to my work!

The software is so intuitive and light! Huge difference in the performance comparing it to Adobe's Reader! The CPU usage is much lower and the application does not slow down when scrolling with middle button between the pages like the Adobe! Officially my new PDF viewer!

And thank you for being so generous and letting me use this software for free! This is a good way to earn my respect, so if I need more advanced applications I will come to you!
Thank you for the great software!

Wish you luck!
Todor Tashev

You guys are the best!! Even though this software is free, you guys always reply within a reasonable time. And the answers are always clear, and to the point.

Thank you for your excellent support.

Claudio

The ability to load and COMBINE a bunch of PDFs into a single PDF all in one shot ----- sure beats adding one at a time and THEN following that the "story board" ability to reorder the pages (a sort feature would be nice). I have a 60+ page document to build and assemble for our church - these features sure helped. Its the first time I noticed the COMBINE feature - lucky happenstance!! Its the unique features such as this that distinguish this particular program.

Thanks Ted

Well, you asked me to let you know how the rollout went - incredibly well is the reply!

You guys have the honour of being the first software company to ever have users phoning me up to say how much better and faster the new program is. In thirteen years of working in IT, I don't think I've ever seen this kind of response to a product.

We have had a few teething problems, but they were all with specific PDF files in the first couple of days, and I've not heard a single complaint since then.

I've raised all the issues with docu-track already, but the short list of problems we've found is:

doesn't handle 3D
fair enough really, we can wait for this
slow with some (complex) drawings
it's faster than Acrobat though, and docu-track have ideas to fix this already!
some illegible printouts
This was just for one specific PDF, and printing in image mode is a valid workaround.
looses text formatting when editing PDF's created in Nitro
Hopefully this will be fixed in a later version, but Acrobat couldn't even edit PDF's, so I'm not going to complain about this .
I understand that all of these are in active development - and I guess this is what you get for rolling out a beta

So in Summary:

We rolled out a beta version of PDF XChange
Within a few hours users were commenting on how good it was
We had no major problems during the rollout
And have had zero complaints in the last 10 days
It's noticeably faster than Adobe Acrobat
The MSI rolls out really easily
It's not likely to be as vulnerable to the usual PDF viruses

There's no way we're going back to Adobe now. PDF XChange is going to be our default viewer for the foreseeable future, and we'll definitely be looking at docu-track's other products for generating PDF's too.

I am a free version user and had an unusual problem with my PDF X-Change Viewer, my print dialog screen was larger than my laptop screen itself making it difficult to manipulate to change paper size, etc. As a shot in the dark, I wrote in about the issue looking for a solution. As a freeware user, I really didn't expect much - maybe a referral to a faq or forum. To my surprise and delight, I was engaged by a human being (Patrick), who worked to resolve the problem very quickly. I haven't ever gotten this level of customer service from a freeware provider, and only rarely this level of customer service from anyone I pay for services (i.e., cable, utilities, hardware, etc.) Thanks Patrick and Tracker Software for your assistance.