6:37 PM Pacific Time:
UPDATE: Mail Server services have been restored.
Issue was related to a an SSL certificate problem from a recent change in our ISP Security Certificate generation process.
ISP recommended changes have been implemented and Email services have been retorted
3:01 PM Pacific Time:
Notice to all customers and resellers,
We are currently experiencing sending issues with our mail server.
The challenge is currently being worked on and once resolved, outgoing emails will be sent out that are in the outgoing queue.
This includes purchase invoices, password reset, 2 factor authentication via email, etc.
Your patience is appreciated as we work to resolve the issues as quickly as possible.
Thank you.
PDF-XChange Co Ltd
You can contact us by phone, email or our social media accounts — we are here to assist you.