Tracker Software's new home Domain/Web URL
Welcome to Tracker Software's new Home URL and Domain name, this has now changed from the old 'Docu-track.com' to our 'shiny/new' - https://www.pdf-xchange.com
Continue ReadingWelcome to Tracker Software's new Home URL and Domain name, this has now changed from the old 'Docu-track.com' to our 'shiny/new' - https://www.pdf-xchange.com
Continue ReadingNot content with giving users the ability to view and modify PDF files FREE - to all users who have licensed our PDF-XChange Viewer PRO version - we have decided to extend the options provided when they purchase the PDF-XChange Viewer PRO for $34.50 - to include FREE our 5 star rated PDF-XChange Lite driver (retail value $24) that allows the ability to create a highly optimized PDF file from any Windows application that can print ! See here for more details.
If you have purchased a multi user license - you will also receive the same multi user license for PDF-XChange Lite !!!
We have replaced 'Docu-track.com' as our email domain ...
We are pleased to advise all clients and suppliers that we have changed our email domain with a more appropriate 'tracker-software.com' domain - replacing 'tracker-software.com' .
Also we have invested heavlily in new 'Rackspace' hosted 'Cloud' server hosting space to ensure our users experience the fastest possible download speeds available to them locally - even at times of heavy traffic from our own servers !
As many may have noticed, our site can be slow down at certain peak times - due to the major increase we have experienced in the popularity of our products over the past months and consequently those using our web site and download mirrors - therefore to combat this and to accommodate our 100% new web site we have made a major investment in new servers and upgraded bandwidth.
During the course of the week beginning 1st February, most likely Wednesday 3rd Feb 2010, we will launch our new web site and hardware/bandwidth - this could mean possible connection issues and some initial teething problems as a new server is also be installed to manage and improve the speed of our site generally.
This could also mean some delays for some users whilst the Internet registration body updates our DNS entries that convert all literal Internet addresses from text to 'IP' addresses.
We apologize in advance for any problems this may cause and thank all our clients in advance for their patience during this major update.
We should also advise in advance of another change coming in the course of the next few weeks - our primary URL/web domain will also be changing to www.tracker-software.com so please do not be alarmed if you see your web browser being redirected during the course of your browsing our site or requesting a download.
Kind regards
Tracker Software Products Ltd.
Continue ReadingImportant Security Update issued 30 December 2009:
PDF-XChange Viewer Product Range – update to release 2.044 recommended.
After consultation with Secunia Research (http://www.secunia.com) Tracker Software Products Ltd has issued an update to all versions of its popular Free/Licensed PDF-XChange Viewer product family including both end user and developer product ranges.
On December 29th 2009, Secunia notified Tracker after testing, of the potential for malicious code to be executed to compromise users systems via PDF files, using a very specific means - though no such exploitation is known to have occurred to date, we felt we should act with some urgency to protect our clients.
Within 24 hours we are pleased to confirm an update was issued to all products blocking any such opportunity and all clients and developers are urged to update any versions of our PDF-XChange Viewer product to ensure that their systems are safe guarded.
All PDF-XChange Viewer and Viewer SDK versions prior to release 2.044
should be updated to a later release.
The PDF-XChange Viewer (FREE or PRO) is also offered as part of the PDF-XChange Lite,
Standard and PRO, and PDF-Tools product bundles - users of these products are urged to
update therefore also.
Developers using the PDF-XChange Viewer ActiveX SDK are urged to also update their clients
systems as soon as practical with a later release of their products incorporating the Viewer
SDK Version/Build 2.044 or later.
A full system uninstall, restart and re-install is recommended using downloads from the page
links below:End user installer options:
https://www.pdf-xchange.com/downloads/users/
Developer SDK installer options:
https://www.pdf-xchange.com/downloads/dev/Please rest assured we take the integrity of our clients systems and enviroment
very seriously and strive to ensure our products are of the highest quality on every level.
In a recent review and User Poll of the 5 best PDF Viewer/Reader's by the popular 'Life Hacker' online Magazine - their nomination for the 5 best products and subsequent poll left the PDF-XChange Viewer a massive margin ahead of its rivals - see here for the full story :
http://lifehacker.com/5328211/five-best-pdf-readers
PDF-XChange garnered a huge 59% of the 17,778 votes cast by 'LifeHacker' readers leaving Adobe, Sumatra, 'Preview' and Foxit to scramble for the minor placing's.
Proud as we are of this astounding confirmation of the functionality and usablity of the PDF-XChange Viewer Viewer - rest assured we are not resting on our laurels, a new release is out shortly with even more features being added in, including rules, grid, gridlines, Snap to grid, gridlines, objects (end points, mid points, edges, etc.), XFA forms support, extended Digital Signature functionality.
So keep an eye open for the next release - due very shortly !
Continue ReadingWe are pleased to confirm that once again the PDF-XChange Viewer is not subject to the latest issue discovered with Adobe Reader when combined with PDF file content containing 'Flash' player objects.
please see this posting on Adobe's site for further technical info:
Yet another reason (if you needed one) to migrate to the PDF-XChange Viewer and all its advanced functionality - available free here :
Continue ReadingTracker Software products are pleased to report that the PDF-XChange family of products has now acquired from the US Departtment of Commerce Bureau of Industry and Security - an ECCN - Export Control Certificate, required in certain circumstances where a software application has the ability to apply and enforce encryption technology (such as PDF-XChange does offer).
Continue ReadingNew Payment Method
We are pleased to advise all clients who prefer not to pay on-line by Credit Card or by bank Transfer/Cheque etc that we can now take your payments offline - if you wish to pay by MasterCard or Visa.
Appropriate payment details are on page 2 of your invoice and your order will be processed and your license info returned - usually within 2 working hours (office hours being 8-5pm Pacific time).
You can email your order to us or Fax to 1-250-597-1623, or if you prefer a little 'human' interaction - call us with your order on 1-250-597-1621.
Please note Canadian Residents will be charged the prevailing Canadian Government taxes - GST (5%) and BC residents PST (7%) etc .
Continue Reading
Recently we have been asked if the PDF-XChange Viewer is vulnerable to the latest attempted hack into users systems by groups attempting to exploit weakness in the Adobe Acrobat Reader, we have researched this thoroughly and we are pleased to confirm we are not !
The Adobe vulnerability is caused by some buffer overflow issue within their JBIG2 decoder. PDF-XChange uses our own JBIG2 decoder and therefore we are not subject to any code directed at exploiting flaws/weaknesses in Adobe's JBIG decoder
More information regarding Adobe vulnerability can be found at http://www.kb.cert.org/vuls/id/905281 or http://www.securityfocus.com/bid/33751.
Any clients and users wishing to discuss this or any other related issue should feel free to contact us at any time.
Many thanks
Continue ReadingYou can contact us by phone, email or our social media accounts — we are here to assist you.